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- Careers | WORTH TFUNDS
CAREERS We Make Big Ideas Happen LOCATION We are founded in London, Based in Amsterdam & Bucharest Facing tough competition, Amsterdam comes out on top, being praised for its healthy startup climate and sharing economy, resulting from a bottom-up approach, based on smart growth, liveability startups and digital social innovation. JOB OPENINGS Changing the future of work requires thinking globally With more than four job sites in Europe, Asia and the United States, BEHIND GAME GROUP's network is experiencing exponential growth during 2024. Unique positions are ready to be filled by high-level professionals or young creatives, whom would prove a global attitude: investigate the world and understand the realities of today, acknowledge diverse perspectives, communicate authentically and be ready to take action. COMMUNICATION SPECIALIST Amsterdan, NL / London, UK Marketing & Com. Division Assist founders in designing investment materials & marketing strategy. Create, maintain and update a campaign communications plan. Identify and create content for startups. Apply Now INVESTOR RELATIONS OFFICER Romania, RO Legal & Compliance Division Take charge of part of the management of the investor community: Follow-up of customer support, resolution of technical issues encountered by individuals in the use of their investor account and management of relationships with our clients. Apply Now INVESTOR SUPPORT OFFICER Romania, RO Legal & Compliance Division Maintain records of investor interactions. Process investor requests and file documents. Assist in drafting and/or preparing contracts and investment documents. Respond to all investor queries regarding available campaigns in a timely and accurate manner. Monitor investor complaints received on our customer support platform. Apply Now UX/UI DESIGNER France, FR / Romania, RO Marketing & Com. Division Gather and evaluate user requirements in collaboration with all team members. Identify and troubleshoot UX issues. Lead the ideation process by illustrating design ideas using storyboards, process flows, site maps, or other tools that make the work easier. Create, maintain, and update our design system. Apply Now Didn't find the position you're looking for? Send us your CV Submit
- Invest | WORTH TFUNDS
COMMITMENTS Capital Investment This fundraising method is also used by companies and brands to launch or expand startups and young companies. Worth Funds offers the opportunity to subscribe to shares online, to take part in the capital of a company, and thus to become a shareholder, starting with €500. Investing in a startup can allow you to obtain attractive returns within 5 to 8 years. Crowd-equity allows individuals and professionals to collectively invest in startups or European SMEs. Crowdfunding in the form of capital investment is particularly suitable for companies development aiming to grow their activity, recruitment, or to carry out a communication campaign. Crowdequity A creator launches a fundraising campaign, presenting one of the subsidiaries projects, so the members are able to support it with their investment. BEHIND GAME GROUP's subsidiaries and affiliates generates a set of strategies to attract funds through Worth Tears platform so the community of donors, investors, associates, volunteers and supporters are invited to share and mobilize their resources. Individuals or SME's can invest in startups and young companies in exchange for an equity stake and thus become shareholders. Discover Projects Shareholder Company I WANT TO INVEST VIA MY COMPANY Buy shares via my company Engage your company in the FUTURE OF WORK change, chose remote work and flexible spaces. We have 2 offers, named “Remote Deal” and “Work Change”. Want to discuss on your future commitment ? Get In Touch With Us You have 3 action-levers in your hands : Next Reduce the emissions produced throughout your value chain (by your employees, suppliers, partners, customers etc.) Next Book online meeting avoiding gas emissions Next Finance startups and projects in favor of remote employment What does investing in WORTH FUNDS mean ? You will be investing in Startups, becoming owners of shares capital, acting in consequence both for human wellbeing and planet protection. Remote Deal : Next Your job ads, with at least 2 days of work in remote per week, are relayed on our site Next You will be granted a dedicated page on our website and know the amount of your investment Next Offer My Body Funding's shares to your collaborators and customers INVEST FROM 2500 € As a company, depending on the number of employees, it is required to be invested a minimum amount, in order to become a WORTH FUNDS's shareholder. Work Change : Next You benefit from the Remote Deal's advantages Next You can share one of your employees temporarily available to the Startup that you are financing to boost it Next Other on-demand options are available. INVEST FROM 10.000 € DOWNLOAD PRESENTATION You have access to a document summarizing our companies offers. BOOK A MEETING PRESENTATION If you still have questions, you can get in touch with one of our team members here.
- Press | WORTH TFUNDS
PRESS Press releases, founders' biographies, logos, photos, schedule of our events creation... All the info and visuals you need for your journalistic content. All Versions of the Logo Just for Press Inquiries You wish to publish a story on WORTH TEARS ? Fill formular of Press Group page Interested in downloading graphics from WORTH TEARS ? Visit our Press Group page Do you want to follow news on the social networks ? The Co-Founders Kolia LOUISON Founder & CEO KNOWING CAPITAL CEO BEHIND GAME GROUP Managing Director FLAG MISTAKES Co-Founder MY BODY SOCIAL Write a bio for each team shareholder. Make it short and informative to keep your visitors engaged. Raluca TUDORACHE VP DESIGN BEHIND GAME GROUP Co-Founder MY BODY KNOWLEDGE Managing Director ESPRIT PASSAGER Write a bio for each team shareholder. Make it short and informative to keep your visitors engaged. Yan YAN Co-Founder BEHIND GAME GROUP & Associate WORTH FUNDS Write a bio for each team shareholder. Make it short and informative to keep your visitors engaged. Isabelle VERMES Co-Founder MY BODY SOCIAL Associate WORTH FUNDS Write a bio for each team shareholder. Make it short and informative to keep your visitors engaged.
- Submit Your Application | WORTH TFUNDS
JOIN US Submit Your Application First Name Last Name Email Phone Position Area of Expertise CV URL LinkedIn URL Any Comments Submit Thank you for your Application * mandatory field
- Sustainable Disclosure | WORTH TFUNDS
Sustainable Finance Disclosure Behind Game Group. A limited company registered in Amsterdam (company number X) with its registered office at 555 Keizersgracht, 1017 DR, Amsterdam, Netherlands. Authorised and regulated by the Financial Conduct Authority (number X) FCA COBS Rule 2.2.3R requires FCA authorised firms to disclose whether they conform to the requirements of the UK Financial Reporting Council’s Stewardship Code (the “Code”). Adherence to the Code is voluntary. While the Behind Game Group supports the principles of the Code, it does not consider it appropriate to conform to the Code at this time. 1. Sustainable Finance Disclosure The below disclosures are applicable to Behind Game Group (“BGG”), an Holland-based investment firm operating under the MiFID II framework. It is our understanding, that both Behind Game Group (“BGG”) as a non-EU investment firm and Behind Game Group Manager (“BGGM”) as a non-EU alternative investment fund manager, are not subject to the entity level regulatory requirements of the EU Sustainable Finance Disclosure Regulation (Regulation (EU) 2019/2088) (“SFDR”). Although our organisation is spread geographically, we operate as one ‘Behind Game Group’, where sustainability is an important factor in our decision-making process. We have therefore chosen to include entity level disclosures for BGG and BGGM on a voluntary basis. Article 3(1) – Entity Level Sustainability Risk Disclosure Behind Game Group considers sustainability risks and factors during the investment process, as outlined in our Responsible Investment Policy (“Policy”). The Policy outlines Behind Game Group’s approach to the assessment and management of environmental, social and governance (ESG) issues during the investment process. The Policy is applicable across BGG, MBGG and BGM, including future managers and successor funds, all staff and all investments made since 2022. The Policy outlines the approach we take to investing responsibly across the Behind Game Group funds and at Behind Game Group as a firm. The Policy sets out the principals to assess and manage sustainability risks when making an investment decision, and for ongoing management of the portfolio. Behind Game Group will always assess a target company’s ESG risks and opportunities during the due diligence process. In situations where ESG risks or opportunities require further scrutiny, external specialists will be instructed to undertake detailed ESG, or specific topic, assessments. Should material findings be identified, they will be analysed and presented by the deal team to the Investment Committee in the specific ESG section of the Investment Memorandums. If the risks identified during the due diligence process are too great and cannot be appropriately mitigated, Behind Game Group will not pursue the investment. My Body Group has an ESG Committee comprising four Partners and the Head of Sustainability. The Committee meets monthly to monitor progress and members are responsible for the implementation of the Policy. All Investment Professionals are required to follow the Policy and to consider relevant ESG factors as part of their pre-investment and portfolio monitoring responsibilities. Investment Professionals receive regular training on the Policy, accompanying ESG tools and relevant ESG topics. Article 4(1)(a) – Principal Adverse Impacts (PAI) Disclosure Behind Game Group engages with portfolio companies to understand and monitor sustainability factors on a regular basis. Such factors are not currently assessed as prescribed by the draft Regulatory Technical Standards (RTS) of the SFDR. Instead, Behind Game Group uses sustainability factors which are appropriate and material to the sectors we invest in and the companies within our portfolio. However, we will continue to closely monitor the development and finalisation of the RTS and are committed to reviewing our position once the RTS are finalised. Article 5(1) – Entity Level Remuneration Policy Disclosure Behind Game Group considers sustainability risks in its remuneration policies to ensure sound and effective risk management.
- Newsletters | WORTH TFUNDS
GROUP NEWSLETTERS WORTH FUNDS newsletter subscription is always at the bottom page. This private community site collects your data to enable us to send you our newsletter. Depending on the purposes of each processing, you have certain rights (right of opposition, right of access to your data, right of rectification and erasure of your data, right to define the fate of your data after your death). To exercise these rights, write to privacy@worthfunds.com or BEHIND GAME GROUP, 167-169 Great Portland Street, 5th Floor, London W1W 5PF , England or, for certain rights, go directly to your account. For more details: BEHIND GAME GROUP privacy policy Creative projects are coming to life on WORTH FUNDS. You can also allow other Group newsletters straight to your inbox. MY BODY KNOWLEDGE Click on "logo" to be redirect to the right subscription area on dedicated site page. Thank you. FLAG MISTAKES Click on "logo" to be redirect to the right subscription area on dedicated site page. Thank you. MY BODY LIKE Click on "logo" to be redirect to the right subscription area on dedicated site page. Thank you. BEHIND GAME GROUP Click on "logo" to be redirect to the right subscription area on dedicated site page. Thank you. What this Newsletter Is About BEHIND GAME GROUP Newsletter The management of brands, licenses, finance and placements as well as the information and animation of shareholders' agreements.
- Events | WORTH TFUNDS
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- Contact | WORTH TFUNDS
CONTACT By using this form, you contact WORTH FUNDS support. If you have a question for a project on our site (question about your rewards, request for a receipt), please add the project's name. Send A Request I accept the terms and conditions Send Message sent. Thank you ! WORTH FUNDS collects your data to answer your questions and ensure customer relations and manage complaints. Depending on the purposes of each processing, you have certain rights (right of opposition, right of access to your data, right of rectification and erasure of your data, right to define the fate of your data after your death). To exercise these rights, write to privacy@worthfunds.com or BEHIND GAME GROUP, 555 Keizersgracht, 1017 DR, Amsterdam, Netherlands. For more details: Our Privacy Policy .
- Brand Identity | WORTH TFUNDS
BRAND IDENTITY TYPOGRAPHY WORTH FUNDS Text Color: #285A84 Font: Martel Sans Background Color: #FFFFFF Martel Sans Light Martel Sans Regular Martel Sans Semi Bold Sarpanch Bold Sarpanch Extra Bold COLORS Grey HEX #C7CDD0 RGB 199, 205, 208 Blue HEX #BFD9D7 RGB 191, 217, 215 Blue HEX #3D9BE9 RGB 61, 155, 233 Blue HEX #9DDDEB RGB 157, 221, 235 Blue HEX #87C1F1 RGB 135, 193, 241 Blue HEX #006B82 RGB 0, 107, 130 LOGOTYPE Red HEX #ED3A1E RGB 237, 58, 30 Red HEX #EF6F53 RGB 239, 111, 83 Blue HEX #285A84 RGB 40, 90, 132 Goodies
- Terms of use | WORTH TFUNDS
Terms of Use Welcome Creating Account Bad Behaviors How Projects Work How Funding Works Out of our responsibility Our Fees Other Websites Your Intellectual Property My Body Funding's Intellectual Property How We Deal with Copyright Issues Deleting Your Account Our Rights Warranty Disclaimer Indemnification Limitation of Liability Dispute Resolution and Governing Law The Rest 1. Welcome This page explains our terms of use. When you use Worth Funds, you’re agreeing to all the rules below. By using this website (the “Site”) and services (together with the Site, the “Services”) offered by Worth Funds (together with Behind Game Group, and its parents, subsidiaries, affiliates, agents, representatives, consultants, employees, officers, and directors—collectively, “Worth Funds,” “we,” or “us”), you’re agreeing to these legally binding rules (the “Terms”). You’re also agreeing to our Privacy Policy and Cookie Policy , and agreeing to follow any other rules on the Site, like our Community Guidelines. We may change these terms from time to time. If we do, we’ll let you know about any material changes, either by notifying you on the Site or by sending you an email. New versions of the terms will never apply retroactively—we’ll tell you the exact date they go into effect. If you keep using Worth Funds after a change, that means you accept the new terms. Worth Funds is for your personal, non-commercial use, except as explained in section 4 and section 5 below. 2. Creating Account You must be 18 or over to sign up for a Worth Funds account. You’re responsible for your account and all the activity on it. You can browse Worth Funds without registering for an account. But to use some of Worth Funds’s functions, you’ll need to register, choose a username, and set a password. When you do that, the information you give us has to be accurate and complete. Don’t impersonate anyone else or choose names that are offensive or that violate anyone’s rights . If you don’t follow these rules, we may cancel your account. You’re responsible for all the activity on your account, and for keeping your password confidential. If you find out that someone’s used your account without your permission, you should report it to support@worthfunds.com . To sign up for an account, you need to be at least 18 years old, or old enough to form a binding contract where you live. If necessary, we may ask you for proof of age. 3. Bad Behaviors You shouldn’t do—lie, break laws, abuse people, steal data, hack other people’s computers, and so on. Please behave yourself. Hundred people use Worth Funds. We expect all of them to behave responsibly and help keep this a nice place. Don’t do any of these things on the Site: Don’t break the law. Don’t take any action that infringes or violates other people’s rights, violates the law, or breaches any contract or legal duty you have toward anyone. Don’t lie to people. Don’t post information you know is false, misleading, or inaccurate. Don’t do anything deceptive or fraudulent. Don’t victimize anyone. Don’t do anything threatening, abusive, harassing, defamatory, libelous, tortious, obscene, profane, or invasive of another person’s privacy. Don’t spam. Don’t distribute unsolicited or unauthorized advertising or promotional material, or any junk mail, spam, or chain letters. Don’t run mail lists, listservs, or any kind of auto-responder or spam on or through the Site. Don’t harm anyone’s computer. Don’t distribute software viruses, or anything else (code, films, programs) designed to interfere with the proper function of any software, hardware, or equipment on the Site (whether it belongs to Worth Funds or another party). Don’t abuse other users’ personal information. When you use Worth Funds — you may receive information about other users, including things like their names, email addresses, and postal addresses. This information is provided for the purpose of participating in a Worth Funds project: don’t use it for other purposes, and don’t abuse it. Don’t try to interfere with the proper workings of the Services. Don’t bypass any measures we’ve put in place to secure the Services. Don’t try to damage or get unauthorized access to any system, data, password, or other information, whether it belongs to Worth Funds or another party. Don’t take any action that imposes an unreasonable load on our infrastructure, or on our third-party providers. (We reserve the right to determine what’s reasonable.) Don’t use any kind of software or device (whether it’s manual or automated) to “crawl” or “spider” any part of the Site. Don’t take apart or reverse engineer any aspect of Worth Funds in an effort to access things like source code, underlying ideas, or algorithms. 4. How Projects Work Worth Funds provides a funding platform for creative projects. When a creator (Behind Game Group's subsidiaries or affiliates ) posts a project on Worth Funds, they’re inviting other people to form a contract with them. Anyone who backs a project is accepting the creator’s offer, and forming that contract. Worth Funds is not a part of this contract—the contract is a direct legal agreement between creators (Behind Game Group's subsidiaries or affiliates ) and their backers. Here are the terms that govern that agreement: When a project is successfully funded, the creator must complete the project and fulfill each reward. Once a creator has done so, they’ve satisfied their obligation to their backers. Throughout the process, creators owe their backers a high standard of effort, honest communication, and a dedication to bringing the project to life. At the same time, backers must understand that they’re not buying something when they back a project—they’re helping to create something new, not ordering something that already exists. There may be changes or delays, and there’s a chance something could happen that prevents the creator from being able to finish the project as promised. If a creator is unable to complete their project and fulfill rewards, they’ve failed to live up to the basic obligations of this agreement. To right this, they must make every reasonable effort to find another way of bringing the project to the best possible conclusion for backers. A creator in this position has only remedied the situation and met their obligations to backers if: they post an update that explains what work has been done, how funds were used, and what prevents them from finishing the project as planned; they work diligently and in good faith to bring the project to the best possible conclusion in a timeframe that’s communicated to backers; they’re able to demonstrate that they’ve used funds appropriately and made every reasonable effort to complete the project as promised; they’ve been honest, and have made no material misrepresentations in their communication to backers; and they offer to return any remaining funds to backers who have not received their reward (in proportion to the amounts pledged), or else explain how those funds will be used to complete the project in some alternate form. The creator is solely responsible for fulfilling the promises made in their project. If they’re unable to satisfy the terms of this agreement, they may be subject to legal action by backers. 5. How Funding Works These are the terms that apply when you’re backing a project: You’re only charged if the project reaches its fundraising goal. You’ll provide your payment information when you pledge, but you won’t be charged. Your payment will only be collected if, at the time of the project’s funding deadline, the project has reached its fundraising goal. The exact amount you pledged is the amount Worth Funds will collect. If the campaign hasn’t reached its fundraising goal, you won’t be charged, no funds will be collected, and no money will change hands. In some cases we’ll reserve the charge on your card. Worth Funds and its payment partners may authorize or reserve a charge on your credit card (or whatever payment method you use) for any amount up to the full pledge, at any time between the pledge and the collection of funds. You can change or cancel your pledge at any time before the project’s funding deadline ( with one exception ). You can increase, decrease, or cancel your pledge at any time during the campaign, with one exception. During the last 24 hours of the campaign, you can’t decrease or cancel your pledge without contacting customer support first—if that action would drop the project below its funding goal . Once the project has been funded, you can only cancel or change your pledge by making special arrangements directly with the creator. The estimated delivery is the creator’s estimate. The month and year listed on each reward is the creator’s estimate of when they will provide the reward—not a guarantee to fulfill by that time. The schedule may change as the creator works on the project. We ask creators to think carefully, set an estimated delivery they feel confident they can work toward, and communicate with backers about any changes. The creator may need to send you questions about your reward. To deliver rewards, the creator might need information from you, like your mailing address or t-shirt size. They’ll request that information after the campaign has succeeded. To receive the reward, you’ll need to provide the information in a reasonable amount of time. Creators should not ask for personal information that is not necessary to provide your reward, and should never request sensitive personal information such as your Social Security number or payment information . Contact us at support@worthfunds.com if you receive a request for information that seems inappropriate or excessive. Worth Fund doesn’t offer refunds. Responsibility for finishing a project lies entirely with the project creator. Worth Funds doesn’t hold funds on creators’ behalf, cannot guarantee creators’ work, and does not offer refunds. These are the terms that apply when you’re creating a project: For Behind Game Group's subsidiaries or affiliates. You can refund individual pledges if you want. After your project has been funded, you can cancel and refund a backer’s pledge at any time. If you do, you have no further obligation to that specific backer, and no agreement exists between you. We’ll charge our fees before putting funds in your account. Worth Funds and its payment partners will subtract fees before transmitting the proceeds of a campaign. Some pledges can’t be collected, which might reduce the amount of funding you get. Because some payments can’t be collected—for instance, when a backer’s credit card expires before funding ends, and they don’t provide updated information—we can’t guarantee that the amount of funding you receive will be exactly equal to the full amount pledged minus fees. We'll help resolve payment-card disputes. If a backer of your project disputes the charge with their card issuer, we'll handle re-presenting the charge to settle the dispute with the card issuer. You’ll be notified that a dispute has been filed, and you’ll be able to provide evidence to help us resolve it in your favor. If the cardholder’s dispute is found valid, you authorize us to charge the credit card number you provided when you started your project for the amount of the chargeback. Prepare for potential delays. Don’t assume you’ll be able to launch your project when you want; there could be a reason we’re not able to accept it, or a problem that takes time to resolve. Don’t assume you’ll be able to immediately collect your funding; there may be a delay between the end of a successful campaign and your access to the funds. And don’t take any actions in reliance on collecting any of the money pledged until you actually have the ability to withdraw it from your account and spend it. 6. Out of our responsibility Worth Funds isn’t liable for any damages or losses related to your use of the Services. We don’t become involved in disputes between users, or between users and any third party relating to the use of the Services. We don’t oversee the performance or punctuality of projects, and we don’t endorse any content users submit to the Site. When you use the Services, you release Worth Funds from claims, damages, and demands of every kind—known or unknown, suspected or unsuspected, disclosed or undisclosed—arising out of or in any way related to such disputes and the Services. All content you access through the Services is at your own risk. You’re solely responsible for any resulting damage or loss to any party. 7. Our Fees Creating an account on Worth Funds is free. Behind Game Group's subsidiaries or affiliates whom create a project that reaches its funding goal, we collect a 5% fee and our payment partners collect payment processing fees (between 3% and 5%) too . Our partners’ fees may vary slightly based on your location (country origin). We will not collect any fees without giving you a chance to review and accept them. If our fees ever change, we’ll announce that on our Site. Some funds pledged by backers are collected by payment providers. Each payment provider is its own company, and Worth Funds isn’t responsible for its performance. You’re responsible for paying any additional fees or taxes associated with your use of Worth Funds. 8. Other Websites Worth Funds may contain links to other websites. (For instance, project pages (subsidiaries, affiliates), users shares, and Behind Game Group may link to other sites.) When you access third-party websites, you do so at your own risk. We don’t control or endorse those sites. Worth Funds partners with other companies (such as Stripe ) for payment processing. When you back or create a project, you’re also agreeing to the payment processor’s terms of service. 9. Your Intellectual Property We generally use it to promote projects and showcase our community. Worth Funds doesn’t own content you submit to us (your “Content”). But we do need certain licenses from you in order to perform our Services. When you submit a project for review, or launch a project, you agree to these terms: We can use the content you’ve submitted. You grant to us, and others acting on our behalf, the worldwide, non-exclusive, perpetual, irrevocable, royalty-free, sublicensable, transferable right to use, exercise, commercialize, and exploit the copyright, publicity, trademark, and database rights with respect to your content. In general, we use this content to promote projects and showcase our community on the website. There are many factors that we take into consideration before featuring a project on the homepage. This includes, but is not limited to, a crisp project image with no logos, badges, or text on top, a clear and detailed description that includes a thorough plan for completing your project, captivating images or videos, an excited community, what we think different users will be interested in, and of course, a lot of creativity. The project(s) at the very top of the homepage typically are best-of-the-best Projects We Love—based on factors such as creative innovation, honesty —but we also use algorithms to surface popular projects, and projects recommended just for you. We may also recommend projects that are gaining traction as a result of their creator’s own advertising, and/or on the basis of a user’s prior search terms, browsing history, project backings and other interactions, and cookies we have collected during their visits to our website. When we use the Content, we can make changes, like editing or translating it. You grant us the right to edit, modify, reformat, excerpt, delete, or translate any of your Content. You won’t submit stuff you don’t hold the copyright for (unless you have permission). Your Content will not contain third-party copyrighted material, or material that is subject to other third-party proprietary rights, unless you have permission from the rightful owner of the material, or you are otherwise legally entitled to post the material (and to grant Worth Funds all the license rights outlined here). Any royalties or licensing on your Content are your responsibility. You will pay all royalties and other amounts owed to any person or entity based on your Content, or on Worth Funds’s hosting of that Content. You promise that if we use your Content, we’re not violating anyone’s rights or copyrights. If Worth Funds or its users exploit or make use of your submission in the ways contemplated in this agreement, you promise that this will not infringe or violate the rights of any third party, including (without limitation) any privacy rights, publicity rights, copyrights, contract rights, or any other intellectual property or proprietary rights. You’re responsible for the stuff you post. All information submitted to the Site, whether publicly posted or privately transmitted, is the sole responsibility of the person from whom that Content originated. We’re not responsible for mistakes in your Content. Worth Funds will not be liable for any errors or omissions in any Content. 10. Worth Funds’s Intellectual Property The content on Worth Funds is protected in various ways. You do have the right to use it for certain personal purposes, but you can’t use it for anything commercial without getting permission first. Worth Funds’s Services are legally protected in various ways, including copyrights, trademarks, service marks, patents, trade secrets, and other rights and laws. You agree to respect all copyright and other legal notices, information, and restrictions contained in any content accessed through the Site. You also agree not to change, translate, or otherwise create derivative works of the Service. Worth Funds grants you a license to reproduce content from the Services for personal use only. This license covers both My Body Funding’s own protected content and user-generated content on the Site. (This license is worldwide, non-exclusive, non-sublicensable, and non-transferable.) If you want to use, reproduce, modify, distribute, or store any of this content for a commercial purpose, you need prior written permission from Worth Funds or the relevant copyright holder. A “commercial purpose” means you intend to use, sell, license, rent, or otherwise exploit content for commercial use, in any way. 11. How We Deal with Copyright Issues We comply with the Benelux Office for Intellectual Property (BOIP). To learn more about how we deal with claims of copyright infringement, read our Copyright Policy . The Benelux Office for Intellectual Property lays out a system of legal requirements for dealing with allegations of copyright infringement. Worth Funds complies with the BOIP, and we respond to notices of alleged infringement if they comply with the law and the requirements set forth in our Copyright Policy. We reserve the right to delete or disable content alleged to be infringing, and to terminate accounts for repeat infringers. If you’d like to submit a claim of copyright infringement, please visit our Copyright Policy . Our designated agent for notice of alleged copyright infringement is: BEHIND GAME GROUP Attn: Copyright Agent 555 Keizersgracht, 1017 DR, Amsterdam, Netherlands copyright@mybodyfunding.com 12. Deleting Your Account You can terminate your account at any time through your account settings. We may retain certain information as required by law or as necessary for our legitimate business purposes. All provisions of this agreement survive termination of an account, including our rights regarding any content you’ve already submitted to the Site. For instance, if you’ve launched a project, deleting your account will not automatically remove the project from the Site. You can contact us at support@mybodyfunding.com for additional information or to request project page deletion (this is not available in all circumstances). 13. Our Rights To operate, we need to be able to maintain control over what happens on our website. So in this section, we reserve the right to make decisions to protect the health and integrity of our system. We don’t take these powers lightly, and we only use them when we absolutely have to. To protect the health and integrity of our system and to help ensure that creators and backers enjoy a safe and secure environment, My Body Funding reserves these rights: We can make changes to the My Body Funding Site and Services without notice or liability. We have the right to decide who’s eligible to use My Body Funding. We may in limited circumstances impose restrictions or limitations on accounts, or—for particularly significant or repeated violations of our Terms or any other rules on the Site, like our Community Guidelines —we may cancel accounts or decline to offer our Services. We can change our eligibility criteria at any time. If these things are prohibited by law where you live, then we revoke your right to use My Body Funding in that jurisdiction. We have the right to cancel any pledge to any project, at any time and for any reason. We have the right to reject, cancel, interrupt, remove, or suspend any project at any time and for any reason. My Body Funding is not liable for any damages as a result of any of these actions. It is our general policy not to comment on the reasons for any such action. However, if we impose restrictions on or limit a verified account holder’s access to any of our Services or if we intend to cancel a verified account, we will let the account holder know the reasons for this action and how they can remedy any issues (where appropriate), unless we’re prohibited from doing so by law or in the interest of safety. For account cancelations, we will let the account holder know the reasons for this action at least 30 days in advance, unless we’re canceling for reasons related to illicit or inappropriate content, the safety of a good or service, counterfeiting, fraud, malware, spam, data breaches, other cybersecurity risks, or the suitability of a good or service for minors. 14. Warranty Disclaimer We work hard to provide you with great services, but we can’t guarantee everything will always work perfectly. This site is presented as-is, without warranties. You use our Services solely at your own risk. They are provided to you “as is” and “as available” and without warranty of any kind, express or implied. MY BODY FUNDING SPECIFICALLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR A PARTICULAR PURPOSE, AND ANY WARRANTIES IMPLIED BY ANY COURSE OF DEALING, COURSE OF PERFORMANCE, OR USAGE OF TRADE. NO ADVICE OR INFORMATION (ORAL OR WRITTEN) OBTAINED BY YOU FROM MY BODY FUNDING SHALL CREATE ANY WARRANTY. 15. Indemnification If you do something that gets us sued, or break any of the promises you make in this agreement, you agree to defend, indemnify, and hold us harmless from all liabilities, claims, and expenses (including reasonable attorneys’ fees and other legal costs) that arise from or relate to your use or misuse of My Body Funding. We reserve the right to assume the exclusive defense and control of any matter otherwise subject to this indemnification clause, in which case you agree that you’ll cooperate and help us in asserting any defenses. 16. Limitation of Liability If something bad happens as a result of your using My Body Funding, we’re not liable (beyond a small amount). To the fullest extent permitted by law, in no event will My Body Funding, its directors, employees, partners, suppliers, or content providers be liable for any indirect, incidental, punitive, consequential, special, or exemplary damages of any kind, including but not limited to damages (i) resulting from your access to, use of, or inability to access or use the Services; (ii) for any lost profits, data loss, or cost of procurement or substitute goods or services; or (iii) for any conduct of content of any third party on the Site. In no event shall My Body Funding’s liability for direct damages be in excess of (in the aggregate) one hundred € euros (€100.00). 17. Dispute Resolution and Governing Law We’re located in Amsterdam and any disputes with us have to be handled in Amsterdam under Netherlands law. We at My Body Funding encourage you to contact us if you’re having an issue before resorting to the courts. Our My Body Funding support team is on hand and ready to answer your questions. You can visit our Help Center to information that may resolve your issue. If you still have questions, you can directly “ Contact us ” or via the Help Center or email support@mybodyfunding.com so that one of our support team agents can personally reply to you and attempt to resolve your issue. These resources are easily accessible and free. If you’re a creator based in the European Union and, after contacting us through those channels, you still don’t feel as if your issue has been resolved, we may agree with you to engage in mediation to resolve any complaints in good faith. You may address your complaint with one of these two mediation organizations in United Kingdom : The Centre for Effective Dispute Resolution (CEDR) IPOS Mediation In the unfortunate situation where legal action does arise, these Terms (and all other rules, policies, or guidelines incorporated by reference) will be governed by and construed in accordance with the laws of the Netherlands, without giving effect to any principles of conflicts of law. You agree that My Body Funding and its Services are deemed a passive website that does not give rise to jurisdiction over My Body Funding or its parents, subsidiaries, affiliates, assigns, employees, agents, directors, officers, or shareholders, either specific or general, in any jurisdiction other than the Netherlands. You agree that any action at law or in equity arising out of or relating to these Terms, or your use or non-use of My Body Funding, shall be filed in Amsterdam in Netherlands, and you hereby consent and submit to the personal jurisdiction of these courts for the purposes of litigating any such action. You hereby irrevocably waive any right you may have to trial by jury in any dispute, action, or proceeding. 18. The Rest These Terms and the other material referenced in them are the entire agreement between you and My Body Funding with respect to the Services. They supersede all other communications and proposals (whether oral, written, or electronic) between you and My Body Funding with respect to the Services and govern our future relationship. If any provision of these Terms is found to be invalid under the law, that provision will be limited or eliminated to the minimum extent necessary so that the Terms otherwise will remain in full force and effect and enforceable. The failure of either you or My Body Funding to exercise any right provided for in these Terms in any way won’t be deemed a waiver of any other rights. These Terms are personal to you. You can’t assign them, transfer them, or sublicense them unless you get My Body Funding’s prior written consent. My Body Funding has the right to assign, transfer, or delegate any of its rights and obligations under these Terms without your consent. My Body Funding will provide you notice via email, written notice, or by conspicuously posting the notice on our Site. 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- Help Center | WORTH TFUNDS
HELP CENTER The F.A.Q How does WORTH FUNDS work? Each project is independently created and crafted by BEHIND GAME GROUP whom have complete control and responsibility over all projects. We spend weeks building each project pages, shooting the videos, and brainstorming what rewards to offer backers. When we're ready, BEHIND GAME GROUP launch the project and share it with the site community. Every project BEHIND GAME GROUP sets the project's funding goal and deadline. If people like the project, they can pledge money to make it happen. If the project succeeds in reaching its funding goal, all backers' credit cards are charged when time expires. If the project falls short, only backers interested are charged. Funding on WORTH FUNDS is all-or-a part. Why do people back projects? The first backers of WORTH FUNDS are our friends or some are supporting us they've short business collaboration with good experience with co-founders. Many are just inspired by a new idea. Others are inspired by a project's rewards — a copy of what's being made, a limited edition, or a custom experience related to the project. Backing a project is more than just giving someone money. It's supporting their dream to be/take a part of create something amazing, reliable, good for planet in the world. Do backers get ownership or equity in the projects they fund? Yes. WORTH TEARS is used to offer financial returns or equity but not to solicit loans. Projects that are funded on WORTH TEARS may go on to make money. Backers are supporting projects to transform it in company or to help them to grow financially profit. Can WORTH FUNDS be used to fund anything? All projects come exclusively from BEHIND GAME GROUP as incubator of projects in existing subsidiaries or to create subsidiaries in the fields of Technology, Health & Well-being, Fashion & Design, Performing Arts, Art & Photography, Film & Video, Sports, Childhood & Education and Other projects. A project has a clear goal, like designing clothes, making an online education program. A project will eventually be completed, and something will be produced by it. WORTH FUNDS does allow projects to fundraise for charity (Other projects category) or offer financial incentives. Check out our rules for details. Who is responsible for completing a project as promised? It's BEHIND GAME GROUP's responsibility to complete the project fund. WORTH FUNDS is Software As A Service to find backers indeed. BEHIND GAME GROUP keep 30 to 51% of existing or future subsidiaries and backers will obtain shares in B category . BEHIND GAME GROUP does guarantee projects and the ability to complete the project. Backers ultimately not decide the validity and worthiness of a project by whether they decide to fund it. How does WORTH FUNDS make money? WORTH FUNDS is not a company but a SaaS- Software As A Service of company named BEHIND GAME GROUP. When a project is successfully funded, BEHIND GAME GROUP applies a 10% fee to the funds collected. All pledges are processed securely by our third-party payments partner, Stripe. These payment processing fees work out to roughly 3-5% and share certificate fees roughly 2-5%. View the fee breakdowns. At the end of campaign, if the project does not reach its funding goal, BEHIND GAME GROUP could ask a bank loans to complete 10% remaining for an existing subsidiary or review the project's business plan in view of the funds obtained. How do I pledge? Congratulations on finding a project that you’d like to support! Before we start, make sure that you’re logged in to a WORTH FUNDS account. If you don’t have one yet, you can sign up for one here. Create an Account is FREE. Once your pledge has gone through you should receive a confirmation email to confirm that you are now a backer of the project. Your card will be charged when the project reaches its deadline. If you didn't reach a "Thank you!" confirmation page and/or you didn't receive a confirmation email (title: "You just backed [Project Name]"), it's likely that your pledge did not go through and you may want to try again. When is my card charged? If you’re backing a project, your card will be charged when the project reaches its funding deadline. If a project is cancelled before it reaches its deadline, then your pledge will not be collected and no additional action will be required. Some backers may see a temporary authorization of funds at the time of pledging, before a project has ended. Authorizations generally drop after a few days, but this process can vary depending on your financial institution. If you notice an authorization that doesn’t drop, we recommend contacting your bank or card issuer for more details about their authorization procedure. Common Pledge Problems How do I know if my pledge went through? If you didn't reach a "Thank you!" confirmation page and/or you didn't receive a confirmation email (title: "You just backed [Project Name]"), it's likely that your pledge did not go through. If the pledge cannot be submitted, you may also receive an error message on the pledge page. Note that if you’re unable to pledge in the first place, the issue might be due to authentication requirements from your bank. The requirements might be a 3DS authentication challenge where you’ll be prompted to enter a code or password. It’s also possible that your mobile device does not support the 3DS technology from your bank so you’ll want to try to pledge and complete the authentication challenge on your desktop. If your bank has given you the greenlight that the pledge transaction should go through, you will need to try again — we do not try to re-authenticate automatically. If you continue to experience issues, you can follow the steps below. I am having trouble pledging, what can I do? In most cases, pledging troubles may be due to an issue with the card being used. We recommend the following troubleshooting steps: - Double check to make sure that the credit card number, cardholder name, expiration date, security code, and zip code have all been entered correctly. - Contact your bank to make sure there are no holds on your card, and to also make sure that: No additional authorization is required of you. - Your card is authorized for foreign transactions if your pledge is to a project in another country. - If you're using a pre-paid card or debit card, that you have enough funds available - If you're pledging at a high amount, that your bank is aware that we may issue an authorization check for a portion of the total amount pledged - Some banks may be unfamiliar with how WORTH FUNDS works, in that we authorize your card when you first pledge, but we do not charge it until later, if and when the project ends having met its funding goal. It's worth explaining this to the representative you speak with at your financial institution - If you continue to encounter errors, we recommend trying a different card. - If you’re still having trouble pledging after that, please contact our Support team. I am having trouble pledging to a limited reward When a reward is selected this does not guarantee its availability. If several backers are attempting to pledge to the same limited tier or add-on at the same time, then it’s possible that it may sell out before your pledge can be processed. If the limited reward sells out while your pledge is being processed, then no confirmation will be received and you will need to start the pledge process again by selecting a different available reward. I pledged to a project, but I don’t see the pledge on my account? Firstly, we recommend double-checking that you are logged in to the correct WORTH FUNDS account. You should also check any other email accounts you own for an email confirmation from WORTH TEARS, or try logging in with these email addresses, as it’s possible that you might have created more than one account. - Check your email inbox for a pledge confirmation email and a link to activate your WORTH FUNDS account. - If you received a confirmation for your pledge, you want to make sure that it came from WORTH FUNDS and not a third-party pledge manager, such as BackerKit, PledgeBox, CrowdOx, or a similar service. If you contributed to the project via one of these services, there will be no record of your transaction on our end and therefore it will not appear as a pledge on your WORTH FUNDS account. You’ll need to reach out to the project creator directly with any questions or to request an update. - Still not seeing your pledge on your account, or tied to any of your other email addresses, and you didn’t receive a pledge confirmation email? Please contact our Support team. I can’t remember the email address I used for my pledge? If you are having trouble finding a pledge, or remembering the email address associated with your WORTH FUNDS account, it’s possible that you might have mistyped your email address when pledging, and consequently you might not be receiving updates to your account. We’re happy to help you locate your pledge or account, please get in touch with us to get this process started. My pledge was declined. How can I retry my payment? If your pledge is declined, you’ll be able to retry the payment. We recommend taking action promptly, however, as backers have 7 days to resolve payment issues before they're dropped from the project. Until your pledge has been successfully collected, we’ll send you an email every 48 hours with a direct link to correct the issue. During the 7-day timeframe you can also log in to your WORTH FUNDS account and click the “Fix payment” button in the banner at the top of your screen. On the next page, click the “Retry your payment” button to retry or update your pledge with a different card. It’s possible that the payment error has occurred due to additional authentication requirements from your bank, or due to a hard decline from your bank. In the case of authentication requirements, this could be a 3DS challenge where you’ll be prompted to enter a code or password by your bank. As 3DS technologies from banks are often not compatible with mobile devices, you’ll want to try to complete the authentication on a desktop if you run into issues. We do not automatically try to re-authenticate a pledge, so if you speak to your bank and get the greenlight on the transaction, you’ll need to try to authenticate again via the “Fix payment” button in the banner. If you continue to experience issues, you can follow the steps below for authentication troubleshooting. - Additionally, for pledges made with Apple Pay it isn’t possible to retry a payment through Apple Pay. In these instances, you’ll need to retry the payment by either manually adding your card details, or choosing a card from your saved payment methods. When a payment is declined, it may not necessarily be the case that there’s a specific issue with your card, so much as that you’ll need to ask your bank why this charge in particular is being declined. You may also want to include the following details for this transaction: - The charge being from WORTH FUNDS - The amount pledged for the project - The date when WORTH FUNDS attempted to collect your pledge. This will be the date that the project you backed ended. If the project hasn't ended yet, you can use the date you attempted to pledge - Check that the bank allows $0 authorization attempts - Mention the time/date of each validation/charge attempt - Check whether your bank participates in the Address Verification System (AVS) - Additionally, it may be helpful to request that your bank “whitelist” any charges from WORTH FUNDS Once you’ve contacted your bank, feel free to log in to WORTH FUNDS account from which you pledged and click the “Fix Payment” button in the “Important Notifications” banner. Please note that we'll automatically retry your pledge at the end of the 7-day timeframe, unless you’ve already fixed the payment. How will I know when my pledge has gone through? Once your pledge has been processed successfully, you’ll receive a confirmation email at the email address tied to your WORTH FUNDS account. Rest assured, you will only be charged once for your pledge to the project. If we’re still unable to process your payment at the end of the 7-day timeframe, your pledge will be dropped and you will no longer be considered a backer of the project. If your pledge is dropped and you would still like to support the project, we recommend contacting the Support team of WORTH FUNDS to try and sort out an alternative arrangement as a bank transfert for example. I have a new email address and need help accessing pledges on an older account If the email address associated with your WORTH FUNDS account is no longer active, you’ll need to get in touch with us in order to answer a few security questions so that we can manually update your email address on the account. Please contact our Support team and we’ll be happy to help you with this process as quickly as possible. Please have the details of your most recent pledge handy before contacting us. I’m seeing multiple charges for the same pledge You won’t be charged for your pledge until the campaign project ended. However, our payments processor may temporarily authorize your card to make sure it can be successfully charged. While authorizations generally drop after a few days, this process can vary depending on the financial institution. If the authorization doesn’t drop in the week following a project’s deadline, we recommend contacting your bank for more details about their authorization procedure. If you’re still unsure about any charges coming from WORTH FUNDS, please get in touch. I’m having trouble authenticating my pledge Strong Customer Authentication (SCA), which is part of PSD2, has gone into effect for some countries in the European Economic Area, as of September 14, 2019. SCA requires additional authentication for some online payments for cardholders located in Europe, which users will be prompted for by their financial institution during the pledge process. However, please note that SCA is not limited to only European cardholders, some banks worldwide have begun to employ this extra measure to ensure the security of their cardholders transactions. If you’re experiencing issues authenticating your pledge, we recommend following the below steps to help troubleshoot: - Check that the credit or debit card information has been entered correctly and make sure that the card you’re using is one of our accepted forms of payment - If you're accessing the site via a desktop, check this list of recent browser updates to see if you’re running the latest version. Using an outdated version of your browser could be the root of the issue - Try clearing your browser's cache, cookies, and browsing history too - As the authorization module is specific to your bank, it's possible that their pop-up or redirect is not compatible with the device or browser you are currently using. Try to authorize your pledge using another browser or device - Contact your bank or credit card provider. It may not be a specific issue with your card, so much as that you’ll need to ask your bank or card issuer to authorize the transaction. Mention the time/date of each validation/charge attempt and ensure that the bank allows $0 authorization attempts - If you continue to experience difficulty, please make note of the steps you have taken and take a screenshot of any error message you’re receiving, then get in touch with our Support team. As Individual : What is the minimum and maximum amount I can pledge to a project? As Individual, the maximum amount you can pledge to a project varies based on a project's country of origin as some project could be out of Europe. It is also not possible for us to set a reward tier higher than the maximum pledge amount allowed for the project’s location. The maximum amount you can pledge to a project is: US-based projects: $10,000 UK-based projects: £8,000 Canada-based projects: $13,000 CAD Australia-based projects: $13,000 AUD New Zealand-based projects: $14,000 NZD Mexico-based projects: $200,000 MXN Japan-based projects: ¥1,200,000 JPY Netherlands, Germany, Italy, Austria, Belgium, Luxembourg, France, Spain, Ireland, Greece, and Slovenia-based projects: €8,500 Sweden-based projects: 85000 SEK Denmark-based projects: 65000 DKK Norway-based projects: 80000 NOK Switzerland-based projects: 9500 CHF Hong Kong-based projects: 75000 HKD Singapore-based projects: 13000 SGD Poland-based projects: 37,250 PLN Additionally, there is a minimum amount that you can pledge to a project. This amount chosen by WORTH FUNDS based on share certificate statement. The minimum amount you can pledge to a project is: US-based projects: $500 UK-based projects: £500 Canada-based projects: $500 CAD Australia-based projects: $500 AUD New Zealand-based projects: $500 NZD Mexico-based projects: $500 MXN Japan-based projects: ¥500 JPY Netherlands, Germany, Italy, Austria, Belgium, Luxembourg, France, Spain, Ireland, Greece, and Slovenia-based projects: €500 Sweden-based projects: 500 SEK Denmark-based projects: 500 DKK Norway-based projects: 500 NOK Switzerland-based projects: 500 CHF Hong Kong-based projects: 500 HKD Singapore-based projects: 500 SGD Poland-based projects: 500 PLN What is this charge from WORTH FUNDS on my bank statement? If a project you've backed on WORTH FUNDS reaches its ending campaign, your chosen payment method will be charged your full pledge amount. The way that your charge appears on your credit or bank statement will differ slightly for each project you back, but they all follow the same format. The statement charge will begin with WORTH FUNDS : followed by the first 9 characters of the name of the project you backed. (i.e. A project titled "MyBodyLike Marketplace" will appear on your statement as WORTH FUNDS :EXPMARKET.) Although we format our charge descriptions in this way, your financial institution might adjust how this appears on your statement. If you're unsure about whether or not a charge is from WORTH FUNDS, or if you simply don’t recognize the transaction, please reach out your bank or credit company first to confirm the charge's associated merchant. If, after doing so, you are still unsure about a charge, please contact our support team. A project has ended but I’d still like to pledge to it, is this possible?" If you weren’t able to pledge to a project before it reached its deadline, or you’ve come across an interesting project that has already ended, it’s no longer possible to pledge to the project through WORTH FUNDS. To see if there’s a way you can support the project outside of WORTH FUNDS we recommend reaching out to BEHIND GAME GROUP directly. I pledged via a link on an ended project page but it isn’t showing in my Backed projects? To be recognized as a backer of a project on WORTH FUNDS, you must pledge when a project is still live, either by clicking the green “Back this project” button or by selecting a reward tier. If you followed a link on the project page to a page outside of WORTH FUNDS, and pledged on a separate site, there is no record of your transaction with WORTH TEARS . Therefore, it's not possible to be reflected as a backer and you will be unable to comment or view backer-only updates. In instances where you pledged via a link on a separate site you should reach out to BEHIND GAME GROUP with any specific questions about your contribution. How can I find interesting projects to back? There are a bunch of ways to find cool projects: Our Newsletters: We have several newsletters that you can sign up for to receive customized notifications about projects you care about. Following: Connect your Facebook account to WORTH FUNDS to follow your friends and check out the projects they're backing. You can also follow their favorite on site to see what projects they back. Advanced Search: Want to find illustration projects near you? Or maybe bacon-themed projects? Use Advanced Search to explore projects that interest you. Want to know how advanced search works? The Recommendations Page: A personalized hub for some projects we think you might like, based on your backing and browsing history on WORTH FUNDS. Take our Quiz: This will help personalize the recommendations we serve to you across the site. I haven't received my reward yet When BEHIND GAME GROUP is building their project on WORTH FUNDS, setting an estimated delivery date for each reward is a requirement. However, this is intended to give BEHIND GAME GROUP a date to aim towards, rather than an assurance of when backers can expect to start receiving their rewards. Remember, the estimated delivery date is an estimate, not a guarantee. As a first step, we’d recommend checking the estimated delivery date for the specific reward that you selected, to see what month BEHIND GAME GROUP had hoped to begin shipping. You can also check the pledge details to see if BEHIND GAME GROUP has set a status for your reward. Next, check if BEHIND GAME GROUP hasn’t posted a new update in a month, you’ll see the option to anonymously request a new update. Every project approach can be different, and from time to time it may hit an unexpected bump in the road or face an unavoidable delay. It’s also not uncommon for BEHIND GAME GROUP to underestimate how much time it will actually take to bring a project to life. Unlike an online shop, there’s a chance something could prevent BEHIND GAME GROUP from completing a project by the date it had initially aimed for. When BEHIND GAME GROUP is facing a delay to its estimated delivery date we expect them to communicate these setbacks and keep backers in the loop. If after requesting a new update via the project page BEHIND GAME GROUP still hasn’t posted an update, the next step should be to send them a message through WORTH FUNDS to check in and see how things are going. You could also post a comment on the project page. What happens if a project is delayed? We know that backing a project, and the anticipation of receiving your reward, can be exciting. It’s important to remember, however, that when you decide to pledge towards a project on WORTH FUNDS you are not purchasing, or pre-ordering, an existing item—you are helping to create something new. The estimated delivery date has passed When BEHIND GAME GROUP is building their project on WORTH FUNDS, they are required to set an estimated delivery date. This date is intended as a goal for when BEHIND GAME GROUP hopes to start shipping rewards, and should not be treated as a guarantee of when backers can expect to start receiving rewards. Remember, this date is an estimate. Project delays can happen for a number of reasons and are to be expected when something new is being created. Many projects on WORTH FUNDS are in the early stages of development, which means as a backer you get to be a part of the creative process. It also means that a project can shift along the way, and unanticipated challenges may arise that delay the initial timeline laid out by BEHIND GAME GROUP. This may be just a few weeks, but it is not uncommon for delays to go over six months. A delayed project does not mean it’s a failed project. Typically, BEHIND GAME GROUP is running a project from beginning to end all by themselves, or with just a small team. It’s also possible that they underestimated how long it would take to actually produce the rewards and get everything finished within a certain timeframe. They may have encountered an unavoidable bump in the road that means more time is needed. Remember: backing is not buying, and delays do not mean a project is over. Our article “I haven't received my reward yet” shares some next steps we recommend when the estimated delivery date has passed. BEHIND GAME GROUP isn’t responding to messages Oftentimes a project will have 100s, possibly even 1000s of backers, and BEHIND GAME GROUP’s inbox can quickly become overwhelmed, resulting in it taking more time for them to get back to everyone. We recommend waiting a week or two before sending a follow up. BEHIND GAME GROUP ran a project to bring a passion project to life. As such they may also be working on their project alongside a full-time job or other commitments, so make sure to allow some time for BEHIND GAME GROUP to get back to you, or address your concerns in a project update. If BEHIND GAME GROUP hasn’t posted a new update in over 4 weeks, you can request an update via the project page. In instances where BEHIND GAME GROUP has become overwhelmed we ask that you are supportive and understanding, and avoid sending anything unkind. And most of all, be patient. Remember that there is a human being behind every project. I no longer want the reward, can I have a refund? It is up to BEHIND GAME GROUP to decide whether they are in a position to offer refunds. If the funds have already been used to pay for production, materials, postage, or a person’s time, then a refund may not be possible. WORTH FUNDS is not a store and BEHIND GAME GROUP are responsible for the final delivery of their rewards, including deciding what their refund policy will be. It’s important to keep in mind that requesting a refund while the project is still progressing could seriously impact BEHIND GAME GROUP's effort to bring their project to life. How do I provide a creator with my shipping address and reward details? Once a project has reached its funding deadline, BEHIND GAME GROUP will send a survey in order to request any information they need to fulfill rewards. This may include size, color preference, flavor choice, etc, as well as your shipping address, where applicable. We don’t collect or store your shipping information at checkout. BEHIND GAME GROUP may use WORTH FUNDS’s survey tool or a third-party service, such as BackerKit, to send their surveys. I haven’t received a survey for a project I backed As with all things, BEHIND GAME GROUP will approach surveys in a way that works best for them. Some may send surveys as soon as the project ends, while others may wait until they’re ready to start preparing rewards for shipping. This could be a few weeks after the project ended, or six months later. If you think you might have missed a survey email, don’t panic, simply log in to your WORTH FUNDS account to check. If BEHIND GAME GROUP is using WORTH FUNDS’s survey tool and you’re viewing the site through a desktop browser, you’ll see a notification at the top of the page for any surveys awaiting response. On our iOS and Android apps, you can access any pending surveys via your Activity feed. Once you complete a survey through BEHIND GAME GROUP, you'll receive an email confirmation that includes a copy of your responses. If you haven’t received a survey via WORTH FUNDS, it’s possible that BEHIND GAME GROUP is still preparing the survey and will send it out when ready. Remember, each project is different and will have it’s own distinct timeline for production, surveys, and shipping. Alternatively, BEHIND GAME GROUP may be using a third-party survey provider, such as BackerKit, to collect responses from backers. We recommend checking the project’s Update section for any information on the survey, or reaching out to BEHIND GAME GROUP directly. How can I save my shipping address on WORTH FUNDS prior to receiving a survey? You can save your preferred shipping address to your account and have it ready for future surveys sent via Kickstarter WORTH FUNDS. To save your shipping address, log into your account, and visit the 'Shipping address' tab on the Settings page of your account. Here you’ll be able to add your address by filling out the required fields and clicking ‘Save’. Can I change my shipping address after I submit the survey? If BEHIND GAME GROUP used WORTH FUNDS to send their survey, and they have enabled address changes. Please note that viewing or changing your response to a survey is only possible on a web browser. If BEHING GAME GROUP has enabled address changes, you’ll notice an option to edit the address that will allow you to change your shipping information If you have multiple projects with open surveys, and you’d like to update your shipping information on all of them at once, you can now update all eligible pledges with the same address from the 'Shipping address' tab found under the Settings page of your WORTH FUNDS account. To do so: Make sure you’ve saved the new address onto your ‘Saved addresses’ list. If you have saved addresses stored already, you should see them listed on the right hand side of your screen Click on “Apply to all” on the desired address to apply this across all eligible surveys. If the new address is in a different country than what was originally selected when pledging, you will not be able to update the address as shipping costs may change. In this case, you’ll need to reach out to BEHIND GAME GROUP directly to discuss alternative delivery options Please note that, once BEHIND GAME GROUP is ready to begin shipping rewards, they may remove the option to further edit shipping information and you will have 48 hours to finalize any changes. If BEHIND GAME GROUP has not enabled address changes, or you’d like to modify your responses to any other questions on this survey (reward size, color, etc.), you should message BEHIND GAME GROUP directly from your Backed projects page. If the creator used a third-party survey provider (such as BackerKit) to collect survey responses, and you need to make any changes, we recommend contacting BEHIND GAME GROUP directly. Can I change the shipping country for my reward? As a reward’s shipping cost is determined during the pledging process, and this payment is taken as part of your pledge total, it’s not possible to change the country to which your reward will be shipped via the survey “Edit address” option. Changing the address to a different country may affect the cost of shipping, so we do not allow backers to change the shipping country themselves. If you do need to change your reward shipping address to a different country from the one you selected when pledging, please contact BEHIND GAME GROUP to see if such a change is possible. I need to change the shipping address but the survey is closed If BEHIND GAME GROUP has closed the survey, it’s likely that they are now finalizing plans to begin shipping rewards. To let them know of any changes to your shipping address we recommend reaching out to them as soon as possible, before shipping begins, by sending them a message through WORTH FUNDS. You could also post a comment on their project page to remind them to check their WORTH FUNDS inbox for your new address. **Never post your full name, shipping address, telephone number, or email address in a comment - always send this privately as a direct message. All comments are public and can not be deleted.** What do I do if there are additional shipping costs? When planning a project, one of the more complicated steps BEHIND GAME GROUP may face will be calculating the costs of shipping their rewards. As a backer, it’s important to keep in mind that BEHIND GAME GROUP is making something new. Sometimes this will be their first time managing a certain type of project with production and shipping costs, and they may have limited experience in anticipating changes that could translate into unexpected fees. We do urge BEHIND GAME GROUP to research and plan all costs involved in completing their project, and ask that they communicate realistic expectations for backers, but sometimes unavoidable issues (and unforeseen costs) are inevitable. It’s important to keep in mind that even with a thoroughly detailed shipping plan BEHIND GAME GROUP can’t control all external factors. It could be that the shipping partner they were planning to use has increased their prices, or the packaging they had intended to use is no longer viable. It’s not uncommon, or against our rules, for BEHIND GAME GROUP to wait until after the project ends to charge shipping. This way they can ensure that they are charging the correct amount needed to cover costs. If at checkout the shipping fee was zero, or an unusually low amount, we recommend double-checking the project page for any information the creator may have shared about their shipping plan while their project was live. If you encounter a situation where BEHIND GAME GROUP charged shipping while their campaign was live, but is now announcing additional costs, we recommend reaching out to BEHIND GAME GROUP directly with any questions or concerns. Since it’s up to BEHIND GAME GROUP to determine costs for their project, and WORTH FUNDS is not involved in this process, they are the best person to address any concerns. While we know these kinds of obstacles are not optimal, we hope that backers and BEHIND GAME GROUP can work together to understand and overcome them. We expect BEHIND GAME GROUP to bring their project to a satisfying conclusion, and understand that in some cases the costs involved with shipping may be what’s holding things up. WORTH FUNDS isn’t able to resolve disputes between backers and creators, so in instances where there are additional shipping costs you will need to work with BEHIND GAME GROUP directly to find a resolution. What if something goes wrong after a project is funded? One of the best parts about being a backer and supporting creative projects on WORTH FUNDS is getting a front row seat to the creative process. In exchange for your pledge, you get a window into what it’s like to bring something new to life, from concept to production. As a backer you can also opt to receive a reward in return for your financial support. Sometimes, however – and despite a creator’s best intentions – things don’t go according to plan. It’s important to keep in mind that backing is not buying, and rewards are not guaranteed. The estimated delivery date has passed and I haven’t received my reward The first thing to note here is that the estimated delivery date is just that, an estimate. This date is determined by BEHIND GAME GROUP as their best guess for when backers will receive their rewards. It’s an estimate because it can often be tricky to determine exact dates so early on in the creative process, when a project is still in its beginning phase. The project itself must first be completed before rewards can be fulfilled. As such, it’s not uncommon for refinements and modifications to push back a project’s estimated delivery date. In cases where BEHIND GAME GROUP is delayed, we expect them to be open and honest with their backers, and properly communicate any changes to their project’s timeline. The estimated delivery date passing does not mean that you won’t still receive your reward. I have questions or concerns about a specific project or reward The first place we recommend looking if you have specific answer about in the project page. BEHIND GAME GROUP are expected to share news of their progress and/or challenges in updates, so that’s often a good place to start. In instances where BEHIND GAME GROUP hasn’t posted a new update in the last 4 weeks, you can anonymously request a new update. If the next update they post doesn’t address your specific question we recommend sending them a direct message through WORTH FUNDS. I still haven’t heard anything after reaching out to BEHIND GAME GROUP We expect BEHIND GAME GROUP to always keep their backers informed. However, each project may approach their communication differently. Keep in mind that you may not receive a response right away – BEHIND GAME GROUP is likely working hard to complete their project, and are communicating with backers as fast as they can. Don’t be dismayed if it takes longer than you expected to receive a response. If you’ve already checked the Updates project, requested a new update, and reached out to them via WORTH FUNDS direct messages, we recommend waiting a week or two before taking any further steps. A project’s inbox can quickly become overwhelmed. In some cases, BEHIND GAMEGROUP may move their communications off of WORTH FUNDS after their project ends, or they may be more responsive elsewhere. Check if BEHIND GAME GROUP might have listed the project own website, social media pages, or a direct email address in previous updates or in their creator bio. As a next step we recommend reaching out to a creator through their own website or social media. If you are still having trouble connecting with BEHIND GAME GROUP, even after giving them a reasonable amount of time to respond (think two weeks, not two days), you can let us know by sending a message to our Support team. Make sure to outline the steps you’ve already taken to contact BEHIND GAME GROUP, and let us know a little more about the nature of the issue. In certain instances, our Support team may be able to send a message to BEHIND GAME GROUP, as an extra way of reminding them to check in with their backers. While WORTH FUNDS can provide guidance to BEHIND GAME GROUP when delays happen, and remind them of their obligation to keep their backers in the loop, we don’t step into the actual fulfillment process. What is a Project Update Request? We understand that it can be frustrating when BEHIND GAME GROUP hasn’t posted a new update in a while, and at WORTH FUNDS we expect creator to maintain a cadence of one new update a month. In instances where this has not happened we give the backers of that project the option to send an anonymous update request. After submitting a request, we will send an email to BEHIND GAME GROUP letting them know that their backers have requested a new project update. We encourage you to make an update request prior to direct messaging BEHIND GAME GROUP, leaving a comment on the project page, or writing in to our Support team. How can I submit a Project Update Request? For an eligible project (one where BEHIND GAME GROUP has not posted a new update in over 4 weeks and they are yet to finish fulfilling their rewards), you can make an update request at the top of the project page. I requested a project update, what should I do if BEHIND GAME GROUP still hasn’t followed up? While we expect and encourage BEHIND GAME GROUP to post an update once a month until they have finished fulfilling rewards, finding the time to write updates alongside managing a project can be difficult, especially in instances where the creator is doing everything on their own. MY BODY GROUP will approach this in a different way and a lack of communication doesn’t mean that MY BODY GROUP has given up. After requesting an update we recommend giving MY BODY GROUP at least a week or two before attempting any other means of requesting an update, such as sending them a direct message through WORTH FUNDS. The creator may be receiving a lot of requests which may mean they are taking longer to get back to everyone. What if BEHIND GAME GROUP posts an update that doesn’t address my question? BEHIND GAME GROUP may have planned their update content in advance, or have received a lot of questions that they are addressing as quickly as they can. If the next update the creator posts doesn’t address your specific question we recommend sending them a direct message through WORTH FUNDS. The reward I received is not what I expected WORTH FUNDS is a place to bring creative ideas to life, and we do our best to give them the support and freedom necessary to do so. We expect BEHIND GAME GROUP to make every effort to complete their project as promised, however we also understand that creating something new can be a long and complicated process, with twists and turns along the way. It’s not unusual for a reward to have gone through some changes, or new iterations, since the prototype stage, and it’s important to be prepared that what you receive may be a little different from what was initially presented. BEHIND GAME GROUP may have had to source alternative materials, move production to another factory, or just simply had to revise their original plans. Can I return or exchange my reward? WORTH FUNDS is not a store, and when you backed BEHIND GEME GROUP’s project you weren’t buying or pre-ordering an existing product from them. BEHIND GAME GROUP may not have the means to offer a return or exchange of the reward you received. Why am I being asked to pay customs fees for my reward? When BEHIND GAME GROUP sends a reward to another country they have a legal responsibility to properly declare the items being shipped, including the value of the goods, on a customs form. Any duties, taxes, and customs clearance fees that may be levied on a reward as a result will be the responsibility of the backer. Each country will have their own rules in place with regards to imported items and we advise checking this prior to pledging. It’s our expectation that BEHIND GAME GROUP are upfront about this while their project is live, but in instances where this information is not readily available we recommend checking with BEHIND GAME GROUP. A project’s location does not guarantee that rewards will ship from there. There is an issue with my reward I received a tracking number for my reward but it hasn’t updated When BEHIND GAME GROUP are preparing their rewards, they may generate all shipping labels with their chosen shipping partner in one go to have everything ready. They may also send the information to backers ahead of shipping to help them keep track. Please keep in mind that receiving the tracking number does not mean that your reward is ready to ship. As a first step, make sure to check BEHIND GAME GROUP’s updates to see where they are in their shipping plan. If after two weeks you’re still unsure of the status of your reward, we’d recommend reaching out to BEHIND GAME GROUP to check in. It’s important to be patient during this time, especially if BEHIND GAME GROUP is in the middle of dispatching potentially hundreds of rewards. My reward is stuck at customs When a reward is being shipped to another country, BEHIND GAME GROUP will have needed to fill in a customs form to declare the items being shipped and the value of the goods. Each country will handle imports differently, and it’s not uncommon for items to get held up. In these cases the only option is to be patient and wait for customs to clear your reward for delivery. If there are any duties, taxes, or customs clearance fees levied on your reward, you should receive more information, alongside steps for paying this, from the shipping partner handling your shipment (e.g. Royal Mail, La Poste, FedEx, UPS, etc). In instances where details are missing from the customs form, or additional information is being requested, you will need to reach out to BEHIND GAME GROUP directly. BEHIND GAME GROUP is responsible for the fulfillment and shipping of rewards and will be best placed to help. I only received part of my pledge If you received your reward but there was something missing from your pledge, we recommend first checking the estimated delivery date for all items within your pledge. If everything was expected to ship together you should reach out to BEHIND GAME GROUP. In cases where a pledge included multiple items, and the project offered add-ons, BEHIND GAME GROUP may have chosen to ship in stages. It’s possible that some rewards had a different estimated delivery date. If further information about BEHIND GAME GROUP’s shipping plan can’t be located on their project page or in an update, we recommend getting in touch with them directly to clarify. My reward has broken or stopped working BEHIND GAME GROUP have their own policies in place here, and some may have included a warranty with their rewards. If your reward has stopped working or broken within this timeframe you should reach out to BEHIND GAME GROUP.
- Prohibited businesses | WORTH TFUNDS
Prohibited Businesses Behind Game Group cannot support all types of business activity due to legislation, regulations, network rules and requirements from our providers. This page aims to determine whether we can support your planned or existing business activity to join our Group and by this way to have access to our Crowdfunding services. Prohibited businesses 1.Financial services 1.1 Investment & credit services Rotating savings Foreign Exchange Market (Forex) 1.2 Money and legal Services Check cashing Cash Transfer 1.3 Virtual currency or stored Value Bitcoin or any cryptocurrencies related platforms 2. Unregulated and illegal products and services Narcotics Pyramid schemes Products and services with varying legal statuses on a state-by-state/country basis 3. Other prohibited high-risk products and services Any gambling-related platforms, e-casinos, lottery and card games Sales of tobacco, e-cigarettes and e-liquid, counterfeit products and/or weapons Retailers selling products derived from cannabis cannabidiol (CBD) Gold, precious stones and gemstones Any adult content, including pornographic content, escort platforms, pay-per-view, webcam services and/or violent content Auction platforms that are not supported by a regulated action house Dietary and/or food supplements Multi-level marketing Peer-to-peer parcel handling E-sports or video game competitions Psychic services Any product or business that we believe poses an elevated financial risk, legal liability or violent card network of bank policies Sale of Twitter followers, Facebook likes, YouTube views or other forms of social media following Creation of fake accounts (Facebook/Twitter/Instagram…) Remittance funds Prepaid card solutions 4. Other business supported on a case-by-case basis There are some businesses which may use our services on a case-by-case basis. If your activity is listed below, please contact us to check whether My Body Funding is the right fit for your business. These categories include but are not limited to: Payment services on web, mobile, app, or by email SaaS e-commerce solutions SaaS marketplace solutions SaaS crowdfunding solutions Unregulated crowdfunding equity platforms Charitable donations, gift and/or counter gifts Solutions that are white- or grey-label Platforms targeting clients outside of the European Economic Area (EEA) Complex financial products E-commerce platforms, unless your annual turnover is above a certain threshold per year E-Pharmacy marketplaces Online travel agencies Alcohol-related services Please note that Worth Funds reserves the right to refuse your activity if necessary and to adjust the above conditions at any time.